General conditions of Sale

Read carefully the following:


The site and the related online shop are owned by SIS & PARTNERS AG with headquarters in CH 6537 Grono.

For the purchase of products or services from the shop the terms and conditions set forth in this document apply.

Before proceeding with any purchase order for products or services from the website you must confirm that you have read and understood the Terms and Conditions of Use of this document and agree with what you read.

To use this website, proceed with a purchase or anything else certified to have at least 18 years of age.

This site, with all its contents, is intended exclusively for consenting adults.


Raw materials, extracts and their products present on they are lawfully marketed in Switzerland and do not fall under the Narcotics Act. Given the continuing evolution of the legal and legal situation in this sector, however, it is difficult for us to be informed in real time about the legal status of our products in other countries. Then we are not able to provide information on the legal status of our products, which refer to countries outside Switzerland.

Therefore you agree to take responsibility for being informed in advance, and in any case before ordering our products, also on the legal status that applies in this regard in your country.

To confirm an order it is necessary:

  • have a minimum age of 18 years.
  • be sure that importing to your country is legal
  • take responsibility for the ordered products to be used in full respect of the laws of your country

It is not recommended to drive a vehicle after consuming cannabis light flowers, as it may reduce the ability to drive vehicles. Outside Switzerland, consumption and possession of cannabis light inflorescences can be punishable under the legislation of the country in which you live.

All information that SIS & PARTNERS AG disseminates and provides through the website as well as links to and from other web pages and through its employees or collaborators by telephone, e-mail or any other type of transmission, are for informational purposes only. All information must be considered not as recommendations or interpreted as advice to acts or actions of any kind.

SIS PARTNERS AG gives no guarantee that the information on are current and complete.


3.1 - The customer assumes full responsibility for personal injury, damage, punitive measures, loss of profits or turnover, loss of use of the product or material and any other loss that may result from the acquisition, use or misuse of a product purchased on the online shop . The shop owners, their agents, employees and collaborators can not be held responsible for the actions of the customers.

3.2 - The online shop is dedicated to the marketing of raw materials and raw extracts that are suitable for the production of additional natural products. Raw materials as well as raw extracts are not marketed to produce income and indeed are expressly advised against their use for such purposes or projects. We also do not recommend the use or the illegitimate application of raw materials and raw extracts that we sell, nor use at your own risk for any illegal application of the products marketed on the shop-online.

3.3Our products typically contain cannabinoids and terpenes and have a value of THC <1%. They are sold for experimental and test purposes as well as raw materials. The end user assumes any risks due to improper use of these products

3.4The products we marketed, and, of course, raw materials and raw extracts, have no value for drugs nor have medical value.Pure CBD may have pharmacological properties and is therefore not sold as food or food supplement and should not be swallowed. Pure CBD should not be used for uses in which it may come in contact with the mucous membranes of the mouth. Products that contain CBD can not be used under any circumstances as a drug or drug substitute! It is not recommended for anyone to replace their current medical treatment in favor of CBD, or otherwise to act contrary to the recommendation of a doctor!

3.5 Products that are not substitutes for tobacco are not intended to be smoked.

3.6 - It is not recommended to drive a vehicle after consuming cannabis light flowers, as it may reduce the ability to drive vehicles. Outside Switzerland, consumption and possession of cannabis light inflorescences can be punishable under the legislation of the country in which you live.


The products offered are generally available in stock or as indicated for each item.

We ship within 24 hours if the goods are in stock and payment has been received. If an item is not in stock in the short term you will be contacted and informed of the progress of the order.

VAT is already included in the advertised purchase price for a single item. The total final cost of the order is burdened by the shipping costs listed on the cart and specified in the invoice.

Shipping costs are different depending on the country of the customer. All orders are shipped from Switzerland in a discrete and anonymous package. In case of shipment outside Switzerland, the buyer is responsible for the import part and the import costs (customs or other specific taxes) that will be paid separately by the customer upon receipt of the package. The shipping times for abroad may vary from country to country, we simply indicate the times that indicate the postal service; we are not responsible for any delays due to shipping to a foreign country. We reserve the right to change the list and shipping conditions and the price at any time without notice.

Le shipping charges for national orders (Switzerland), they vary depending on the type of shipment that the customer chooses and pick up the Swiss Post tariffs.Orders that exceed CHF 99,00 and shipped to Switzerland enjoy free shipping that must be selected by the customer.

For international shipments (Europe and worldwide), the actual costs depend on the country and on the weight of each shipment. The products are sold ex-office of our warehouse, the delivery of the products to the courier or to the Swiss Post for shipment concludes the sales contract and the order is given for completed. No right can be advanced in case of loss or non-delivery by the shipping service for causes attributable to the same shipping service or to customs problems that may arise in the customer's country.For international shipments, the minimum order amount to be eligible for free shipping is 500 CHF.

Our shipments all have a tracking number, included in the shipping cost, the same is also proof of delivery.


a) Purchase on invoice with installment payment (POWERPAY)

With the monthly POWERPAY invoice your online purchase can easily be paid on the invoice with payment by installments. As an external payment service provider, MF Group / POWERPAY offers the "invoice payment" payment method. At the end of the purchase contract, POWERPAY assumes the obligation to invoice and manages the related payment options. In case of purchase on the invoice, in addition to ours, we also accept the general commercial conditions of POWERPAY.

Please note that for each invoice an administrative fee will be credited and for partial or delayed payments the costs according to the regulations will be invoiced Terms and Conditions POWERPAY.

c) Payment by credit cards (Visa, Mastercard, Diners) PostFinance, Bitcoin or other systems available at the time of purchase.

b) Advance payment to the order by bank transfer, postal order,

The details of our bank account are:

Bank: UBS Switzerland AG
Account holder: SIS & PARTNERS AG CH6537 Grono
IBAN: CH30 0024 7247 1607 5901 W


The return is only possible for the wrong deliveries or for manufacturing defects. In case of return, you are entitled to a full refund of the amount paid, excluding transport costs, on terms that the goods are intact and in the original packaging. The shipping costs for the return are charged to the customer. The refund is made in the following 48 hours after the goods have been returned and the integrity of the package has been verified. Any damage due to transport must be announced within 24 hours of receipt, otherwise the right to free replacement ceases.

The customer agrees, upon receipt of the shipment, to check the goods and, without delay and in any case within the 48 hours, report on any obvious defects to .


Discretion in order processing and customer service are a priority of SIS & PARTNERS AG. Compliance with the provisions of the Swiss Data Protection Act and the rules of law in the collection, processing and use of personal data is guaranteed. All customer data collected during the ordering process will be used exclusively within SIS & PARTNERS AG and will not be passed on to third parties for any reason.


Swiss law is applied to all business relationships with SIS & PARTNERS AG. The exclusive jurisdiction for all procedures is that of CH 6535 Roveredo. The imperative holes required by law remain reserved.

This document of the "General Terms and Conditions of Sale" is binding in Italian (if you are reading a translation).

For questions and suggestions, do not hesitate to contact us during office hours


Tel .: + 41 763087171 (Mon - Fri from 09: 00 - 12: 00 and 13: 30 - 16: 00)